Everaide Owner SMS Terms
Version and effective date: stated in the page header and in the release record for this document
Program and enrollment
Mawlawi Tech Solutions LLC operates Everaide Owner Alerts. When available, this optional program sends verification codes and enabled transactional notifications about your own business line, such as new messages, callback requests, appointments and daily summaries. It does not send promotional texts or marketing texts to callers. Outbound AI voice marketing is a separate feature with separate permissions.
An authorized account owner voluntarily enters their own mobile number, agrees to the SMS disclosure and confirms a verification code. We record assent before requesting the first code; successful number verification is required for recurring alerts. Entering another person's number without their permission is prohibited. A verified phone number is evidence of control at that time, not a permanent guarantee of ownership.
SMS consent is separate from agreement to Everaide's general Terms and is not a condition of purchase. You may use the supported email notification option without enabling SMS. Availability depends on the plan, configuration and carrier approval; a website description is not confirmation that the feature is active.
Frequency, charges and delivery
Message frequency depends on business-line activity and your settings. The enrollment screen must disclose the applicable frequency and any enforceable limit before you agree. Message and data rates may apply under your mobile plan. Everaide's own applicable plan or usage charges are disclosed before purchase. Delivery may be delayed, duplicated or prevented by network or service conditions; SMS is not an emergency or guaranteed-delivery channel.
Frequency and limits as configured today: when you add a number, Everaide sends one verification code (at most three codes per number per hour), and sends the test texts you request (at most five per number per hour). Recurring alerts are sent only for the alert types you switch on, and Everaide caps application-sent texts at 40 per organization per local day and 1,500 per local month, shared across all enrolled numbers, counted when a text is queued; a text held by your quiet hours may arrive on a later day. Carrier confirmations of STOP, START and HELP are sent by our messaging provider and are not counted against those limits.
Stop messages and obtain help
Reply STOP to stop this Everaide SMS program. You may receive one non-promotional confirmation of your request. You may also disable SMS in account settings or contact support@geteveraide.com to withdraw consent. We honor other supported opt-out keywords and reasonable withdrawal requests; STOP is not the only possible way to withdraw.
Because the program uses a shared sender, a STOP request applies to Everaide alerts to that number across organizations using that sender. Moving the number to another account or importing it again does not override an opt-out. New messages require a supported re-enrollment process and renewed consent. Notify support if you lose control of the number. Reply HELP for assistance, visit https://geteveraide.com/sms-opt-in or email support@geteveraide.com.
Privacy and records
The Privacy Notice explains use of your number and consent records. We do not sell or share SMS numbers or opt-in consent with third parties or affiliates for their marketing or promotion. Necessary restricted delivery, security and compliance processing by our messaging provider is described there.
Removing your number or closing the account stops future authorized alerts but does not automatically erase necessary consent, withdrawal and suppression evidence. The finite evidence policy is in the Retention section of the Privacy Notice. A public description or sample form is not an individual subscriber's proof of consent.